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Legal Page

Terms of Service

Last Updated: August 21, 2025


Welcome to Design on Demand Club!

These Terms of Service ("Terms," "Agreement") govern your access to and use of the website, platform, and subscription services (collectively, the "Services") provided by UNTAMED Creative LTD. ("we," "us," "our," or "Design on Demand Club"). Our registered business, UNTAMED Creative LTD., operates in the United Kingdom and South Africa.


By creating an account, accessing our website at designondemand.club, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these terms, you must not use our Services.

We may update this Agreement from time to time. We will notify you of any significant changes, but we encourage you to review this page periodically. Your continued use of the Services after any update constitutes your acceptance of the new Terms.


1. The Services


1.1. Service Description: Design on Demand Club provides subscription-based design and video on-demand services. Subject to your compliance with this Agreement and timely payment of all applicable fees, we will make the Services available to you.

1.2. Account Registration: You must provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

1.3. Service Availability: We will use commercially reasonable efforts to make the Services available 24/7, except for planned downtime or any unscheduled emergency maintenance. We reserve the right to modify, suspend, or discontinue the Services at any time, for any reason, without notice.

1.4. Termination of Account: We may suspend or terminate your account and access to the Services without prior notice or liability if we find, in our sole discretion, that you: (i) have violated this Agreement; (ii) are misusing our services or team; (iii) are using the Services for any illegal or discriminatory purpose; or (iv) fail to pay fees when due.


2. Use of the Services & Ownership


2.1. Unlimited Requests: You may submit as many design or video requests as you like under your active subscription. However, our output is based on the capacity of your subscription plan. The volume and complexity of your requests will affect the turnaround time. We will work on your requests in the order they are received or as prioritised by you in your queue.

2.2. Deliverables: We will produce original content for you based on your requests ("Deliverables"). You are responsible for reviewing all Deliverables for accuracy and errors. You must notify us of any required corrections within seven (7) days of receipt. We will make reasonable efforts to correct any errors we have made.

2.3. Your Content: You are the owner of all information, data, or materials you provide to us to use the Services ("Customer Content"). You grant us a worldwide, royalty-free, non-exclusive license to use your Customer Content solely for the purpose of providing the Services to you. You represent and warrant that you have all necessary rights to grant us this license.

2.4. Ownership of Deliverables: Upon your full payment for the relevant subscription period, you will be the sole and exclusive owner of all rights, title, and interest in and to the final Deliverables we create for you. We irrevocably assign to you all rights in the Deliverables.

2.5. Licensed Content: Deliverables may incorporate stock or pre-existing content elements that we own or license from a third party, including stock photos, videos, audio, and fonts ("Licensed Content"). We grant you a worldwide, non-exclusive, non-transferable license to use, reproduce, and display the Licensed Content as part of the Deliverable. You may not use Licensed Content on a stand-alone basis, separate from the Deliverable.

2.6. Portfolio Rights: You agree that we may use your company name, logo, and the Deliverables we create for you in our marketing materials and portfolio, including on our website and social media channels, unless you provide us with a written request to the contrary.

2.7. Prohibited Content & Right to Refuse Service: Design on Demand Club will not under any circumstances work on projects related to or containing sexually explicit or adult content, gambling, betting, or any other subject matter we deem illegal, harmful, or offensive. We reserve the absolute right, in our sole discretion, to refuse or cancel any project or request without providing a reason. Acceptance of any project is at our discretion.


3. Fees, Cancellation, and Refunds


3.1. Subscription Fees: Use of our Services requires payment of recurring fees. You authorize us to charge your chosen payment method for the fees specified in your subscription plan. All fees are due in advance of the service period.

3.2. Cancellation Policy: You may cancel your subscription at any time. You can do this through your account settings or by contacting our support team. Upon cancellation, you will continue to have access to the Services until the end of your paid billing period.

3.3. No Refunds Policy: All amounts owed and paid under this Agreement are non-cancelable and non-refundable. We do not provide refunds or credits for any partial subscription periods, unused time, or if you decide to stop using the service before the end of your billing cycle.

3.4. Fee Changes: We reserve the right to change our fees upon thirty (30) days' advance notice. Your continued use of the Services after a fee change constitutes your agreement to pay the modified fee.

3.5. Payment Failure: If your recurring subscription payment fails for any reason, your access to the Services will be automatically suspended or canceled. We are not responsible for any lost work or data resulting from a suspension or cancellation due to payment failure. Access will be restored only after a successful payment is made.


4. Disclaimers and Limitation of Liability


4.1. DISCLAIMER OF WARRANTIES: THE SERVICES AND ALL DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

4.2. LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNTAMED CREATIVE LTD., ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.


5. Governing Law and Dispute Resolution


This Agreement shall be governed by and construed in accordance with the laws applicable to your primary location or business registration.

  • For users based in the United Kingdom or the European Economic Area (EEA): This Agreement is governed by the laws of England and Wales. Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  • For users based in South Africa and all other locations: This Agreement is governed by the laws of the Republic of South Africa. Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the High Court of South Africa, Gauteng Division, Johannesburg.


6. General Provisions


6.1. Entire Agreement: This Agreement, along with our Privacy Policy, constitutes the entire agreement between you and UNTAMED Creative LTD. regarding the Services.

6.2. Severability: If any provision of this Agreement is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

6.3. Assignment: You may not assign this Agreement without our prior written consent. We may assign our rights and obligations under this Agreement without restriction.

Contact Us If you have any questions about these Terms, please contact us at accounts@untamedcreativesociety.com


Privacy Policy

Last Updated: August 21, 2025

UNTAMED Creative LTD. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our "Design on Demand Club" service (the "Services").


1. Data Controller

For the purpose of the UK General Data Protection Regulation (UK GDPR) and South Africa's Protection of Personal Information Act (POPIA), the data controller is UNTAMED Creative LTD., registered in the United Kingdom and South Africa. If you have any questions, you can contact us at accounts@untamedcreativesociety.com

2. Information We Collect

We collect information that you provide directly to us and information that we collect automatically.

  • Personal Data You Provide:

    • Account Information: Your name, company name, email address when you register.

    • Payment Information: Your payment card details, which are processed securely by our third-party payment processor Stripe. We do not store your full card details.

    • Communications: Any information you provide when you contact us for support or submit project briefs and feedback.

  • Data We Collect Automatically:

    • Usage Information: We collect information about your activity on our Services, such as pages viewed and features used.

    • Device and Log Information: We collect information from your device, including IP address, browser type, and operating system

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services.

  • Process your subscription payments.

  • Communicate with you, including responding to your comments and questions.

  • Improve and personalise the Services.

  • Monitor and analyze trends, usage, and activities.

  • Comply with legal obligations.


4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and hosting.

  • Legal Compliance: If required by law, subpoena, or other legal process.


5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us at accounts@untamedcreativesociety.com